Privacy Policies

LAST UPDATED: 10 NOVEMBER 2025

This Privacy Policy explains how Verange Solutions Oy (“Company”, “we”, “us”, or “our”) collects, uses, stores, and protects the personal data of users (“you”) who visit or interact with our website www.verange.fi (the “Site”).

We process personal data in accordance with the EU General Data Protection Regulation (EU) 2016/679 (“GDPR”), the Finnish Data Protection Act (Tietosuojalaki 1050/2018), and other applicable EU and Finnish legislation.

By accessing or using the Site, you acknowledge that you have read and understood this Policy.

Information We Collect

We collect only the personal data necessary to operate, improve, and secure our services, and we process such data lawfully, fairly, and transparently in accordance with Article 5 of the GDPR.

Information You Provide Directly

  • Name, email address, phone number, and any details you submit via our contact forms or email communication.

  • Company and business information if you contact us for professional services.

  • Any attachments or messages you send voluntarily.

Information Collected Automatically

  • Technical data such as browser type, device ID, IP address, and operating system.

  • Usage and analytics data collected through cookies, Meta Pixel, Google Analytics, and similar technologies.

  • Log data used to ensure security and detect fraud or unauthorized access.

Legal Basis for Processing

Verange Solutions Oy processes personal data based on one or more of the following grounds:

  • Performance of a contract or steps taken before entering a contract;

  • Our legitimate interest in providing, improving, and securing our services; and

  • Your consent, when required for marketing communications or analytics.

We do not intentionally collect sensitive personal data (e.g., health information or social security numbers). Any billing or payment details are handled separately under our [Billing Policies]

How We Collect Information

We collect personal data through the following lawful and transparent methods, in accordance with Articles 6 and 13 of the GDPR:

Direct interactions

When you voluntarily provide information by filling out contact forms, subscribing to updates, or communicating with us directly by email or phone.

Automated technologies

When you interact with the Site, certain information (such as IP address, device details, and browsing activity) is automatically collected through cookies, Meta Pixel, Google Analytics, and similar tools. This helps us understand traffic, performance, and user engagement.

Third-party sources

We may receive limited data from third-party service providers, including:

  • Hosting and infrastructure partners (e.g., Google Cloud, Webflow, or similar)

  • Analytics platforms (e.g., Google Analytics, Meta)

  • Automation or CRM tools (e.g., Zapier) used to manage communications

These third parties act strictly as data processors under GDPR Article 28, and all processing occurs under written data processing agreements that ensure full compliance with GDPR standards.

Verange Solutions Oy collects data only to the extent necessary for the purposes outlined in this Policy and ensures that all processing remains transparent and proportionate.

Purpose Of Collecting Information

Verange Solutions Oy collects and processes personal data only for specific, lawful, and legitimate purposes, in accordance with Article 6 of the GDPR.

We use your information to:

  • Respond to inquiries, service requests, and other communications you send - (contract performance).

  • Provide, maintain, and improve the functionality, security, and quality of our Site - (legitimate interest).

  • Send administrative information, updates, or promotional communications where consent has been provided - (consent).

  • Detect and prevent fraud, abuse, or unauthorized activity - (legitimate interest / legal obligation).

  • Comply with legal, accounting, and regulatory requirements - (legal obligation).

  • Analyze aggregated usage trends to optimize performance and marketing - (legitimate interest / consent).

We process only the minimum amount of data necessary for these purposes and do not engage in automated decision-making or profiling that produces legal or significant effects on individuals.

How We Use, Store, and Share Information

All personal data collected by Verange Solutions Oy is stored and processed securely within the European Economic Area (EEA), unless otherwise required for service delivery to a client located outside the EEA.

We apply appropriate technical and organizational measures - including encryption, access control, and routine backups - to protect personal data against unauthorized access, alteration, or loss, in accordance with Article 32 of the GDPR.

Data retention

Personal data is retained only for as long as necessary to fulfill the purposes described in this Policy. Unless a longer retention period is required by law, we store personal data for up to 24 months after the last interaction or termination of a client relationship.

Certain accounting and legal records may be retained for up to six (6) years, in line with Finnish bookkeeping regulations.

Information sharing

We may share limited personal data with trusted data processors and service partners who assist us in hosting, analytics, automation, and communication. These include, but are not limited to:

  1. Meta Platforms (advertising & analytics)

  2. Google (hosting & analytics)

  3. Zapier (automation)

  4. Stripe (payment processing)

Each processor acts under a written data processing agreement that ensures full GDPR compliance.

We may also disclose information where required by law, regulation, or legal process.

Verange Solutions Oy does not sell, rent, or trade personal data to any third parties for commercial purposes.

How We Communicate with You

We may contact you via email, telephone, or other electronic means for purposes including:

  • Responding to inquiries or service requests.

  • Providing updates related to ongoing services or support.

  • Sending newsletters, announcements, or promotional materials, where consent has been given.

You may withdraw consent or object to receiving marketing communications at any time by:

  • Clicking the “unsubscribe” link included in our emails, or

  • Contacting us directly at [email protected]

Administrative or transactional messages necessary to perform contractual or legal obligations may still be sent even after opting out of marketing messages.

Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies in accordance with the EU ePrivacy Directive (2002/58/EC) and the GDPR to improve performance, personalize content, and measure engagement.

Cookies may be placed by Verange Solutions Oy or by authorized third parties such as Google Analytics and Meta Pixel.

We use the following categories of cookies:

  1. Essential cookies – required for the Site to function properly.

  2. Analytics cookies – help us understand visitor behavior and site performance.

  3. Marketing cookies – used to deliver and measure advertising effectiveness.

Upon your first visit, you will be presented with a cookie consent banner allowing you to accept or reject non-essential cookies.

You can also manage or delete cookies at any time through your browser settings. Please note that disabling certain cookies may affect the functionality of the Site.

Cookie preferences can be changed or withdrawn through the banner at any time.

YouR Rights and Withdrawal of Consent

Under the EU General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:

  1. Right of access – to request a copy of the personal data we hold about you.

  2. Right to rectification – to correct inaccurate or incomplete information.

  3. Right to erasure (“right to be forgotten”) – to request deletion of your data where legally permissible.

  4. Right to restriction of processing – to limit how your data is used under specific circumstances.

  5. Right to data portability – to receive your data in a structured, commonly used, and machine-readable format.

  6. Right to object – to object to data processing based on legitimate interest, including direct marketing.

  7. Right to withdraw consent – you may withdraw consent at any time, without affecting the lawfulness of prior processing.

To exercise these rights, contact us at [email protected]. We may request verification of your identity before fulfilling your request.

All valid requests will be processed within 30 days, unless an extension is justified under Article 12(3) of the GDPR.

If you believe your rights have been violated, you have the right to file a complaint with the Office of the Data Protection Ombudsman (Tietosuojavaltuutetun toimisto) in Finland:

https://tietosuoja.fi

Tietosuojavaltuutetun toimisto

PL 800, 00521 Helsinki, Finland

Tel. +358 29 56 66700

Email: [email protected]

Updates to This Policy

Verange Solutions Oy may update or revise this Privacy Policy from time to time to reflect changes in legal requirements, operational practices, or the services we provide.

All updates will be posted on this page with an updated “Last Updated” date.

Where material changes are made, we may also notify users directly via email or a notice on the Site.

Previous versions of this Policy may be archived and made available upon request to demonstrate compliance with GDPR accountability requirements.

Your continued use of the Site after any update constitutes acknowledgment and acceptance of the revised Policy.

Verange Solutions reserves the right to modify or update this Privacy Policy at any time. Any changes will be reflected by an updated “Last Updated” date at the top of this page. Your continued use of the Site after such updates constitutes your acknowledgment and acceptance of the revised Privacy Policy.

CONTACT US

If you have any questions, concerns, or complaints regarding this Privacy Policy or the processing of your personal data, please contact us using the details below:

Verange Solutions Oy

Business ID: 3372902-5

Registered Address: Tampere, Finland

Email: [email protected]

We aim to respond to all legitimate inquiries within a reasonable timeframe and in accordance with applicable Finnish and EU data protection and consumer communication standards.

This Privacy Policy and any related disputes shall be governed by the laws of Finland, without regard to its conflict of law principles.

Want to work with us?

If attracting qualified patients feels harder than it should, or your clinic isn’t getting the visibility it deserves, our Local Authority Blueprint is designed to fix that with a clear, measurable approach. If this resonates, book a call and we’ll walk you through how the system works for your clinic.

© 2025 Verange Solutions. All Rights Reserved.